Kopal is thrilled to offer FREE shipping on all Australian orders over $50 AUD (and FREE shipping on all International orders over $150 USD).
Due to COVID - there are sometimes delays with shipping. We aim to ship all orders within 1 business day of receipt (but it can take up to 3 business days), and will do our best to expedite shipments to you and ask for as much patience as possible during these times. If you do have any questions at any point in time, please do not hesitate to contact us at email@example.com
We can use a variety of shipping carriers, but generally will use Australia Post. We will always provide notification and the tracking number in advance once the order is processed and shipped.
Most orders will be shipped from our Byron Bay Australia website. Australian delivery usually takes between 3-5 business days. International orders will depend on the item and destination and likely take between 1-2 weeks.
International orders less than $150 USD will have a flat shipping rate of $30 AUD. If you would like to make a special request for international shipping or expedited domestic shipping, please contact us at firstname.lastname@example.org.
If you choose to ship your orders to multiple locations, there will be additional charges for each destination. We are unable to ship to PO Box and military addresses.
COMPOSTABLE SHIPPING BAG
At Kopal we care deeply about being sustainable. That is why we decided to stop using plastic a long time ago, not because it was trendy or fashionable, but because it was the right thing to do.
We send your unique Kopal garments in our 100% compostable – ZERO-WASTE shipping bag. How amazing is that!
After unwrapping your delivery you can just throw the packaging in the same bin as your scraps and garden waste. Our packaging is a 100% home-compostable shipping mailer and is made from 70-80% PBAT (a co-polymer that is completely compostable) and 20-30% PLA (which is a fancy way of saying cornstarch).